These days, technology allows instant access to nearly anything. Now, even serenity is at the touch of your fingertips with the new app, Soothe. Soothe is a wellness company providing massage services for those who are always on the go and need a way to decompress. Make an appointment from the convenience of your mobile phone. Within 60 minutes, a licensed massage therapist will provide treatments from 60-120 minutes at your home, office, or hotel room.
Soothe, the brainchild of CEO, Merlin Kauffman was launched in 2013 and is currently available in 27 cities across the United States, Canada and the U.K. Kauffman shares what makes Soothe a unique concept that has quickly grown in popularity.
Dana: What makes Soothe different from other spa services?
Kauffman: Convenience. Having a massage delivered to you is extremely convenient for scheduling purposes, and it allows you to enjoy the experience before and after the actual massage. With Soothe, there’s no need to get in your car and deal with the stress of traffic, looking for parking, or the hassle of calling different spas in the hopes that they have availability.
Soothe also guarantees massage therapists can be at your home or hotel in as little as an hour, and we take special care to match massage therapists with clients. Our algorithms match the right therapists to each client’s massage request. If a client is more comfortable with a female or male massage therapist, for instance, we make sure those needs are met. This dramatically increases client satisfaction rates.
Dana: What can a client expect when they book a service through Soothe?
Kauffman: In as little as one hour from the time of booking, a client can expect a relaxing massage by a five-star, licensed and vetted massage therapist in their home, office, or hotel. Our therapists bring the spa to the client. It’s as easy as that.
Dana: Do massage technicians have portable equipment that they would generally use in a traditional spa setting?
Kauffman: Yes, our massage therapists are all professionals in the field and come prepared with a their own massage table, sheets, oil or lotion, and music.
Dana: What is your vision for the future? Do you hope to expand Soothe even further?
Kauffman: On-demand services are growing at an unprecedented rate and I’m confident they will only continue to grow. As we expand to new markets, our vision is to keep providing wellness and massage offerings as the leading on-demand massage company in the world.
Clients can book a massage by downloading the iOS or Android app (http://soothe.com/app). Clients may choose the type of massage, the treatment length, and the therapist’s gender. Those who are unable to download the app can book via http://soothe.com, call (+1) 800.960.7668 from within the US and Canada, or call (+44) 808 178 0086 from within the U.K. All three booking options are available 24/7.